Returns & refunds
Draft — some details below are still to be confirmed by the business and are marked as such.
What we currently plan to offer
- 30-day happiness guarantee: contact us within 30 days of delivery.
- Free size exchange (one per order) if the fit isn't right.
- Store credit, or a refund for unworn items returned with tags.
- Damaged or incorrect items are replaced at no cost — send us a photo.
To be confirmed: Return address, who pays return shipping, and the exact return process.
To be confirmed: Refund timing and which payment method refunds are issued to.
To be confirmed: Items not eligible for return, if any.
Questions
To be confirmed: Support contact details (email address and, if applicable, mailing address) have not been set up yet.